San Juan Hotel | Cuenca ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

General Torres 9-59 Y Gran Col, Cuenca, Ecuador, 00000

San Juan Hotel, a 4-star Cuenca hotel, offers chic interiors in a refurbished Colonial-style mansion. Amenities include free continental breakfast, a free roundtrip airport shuttle, and a garden area.

Rooms & Amenities

Rooms at San Juan Hotel feature premium bedding, flat-screen TVs, minibars, and private bathrooms with free toiletries. Guests can enjoy the comfort of separate bathtubs and showers in select rooms.

Dining & Nearby Options

Dining options include the onsite restaurant Bella Rosa, serving local cuisine and a breakfast buffet with juices, fruits, and eggs. Nearby dining options are available, including Don Colon Restaurante and PampaMesa.

Services & Leisure

San Juan Hotel features a business center with meeting rooms and offers complimentary WiFi throughout. For leisure, guests can take advantage of the terrace or enjoy spa services including massages.

Location & Transportation

The hotel is located minutes from landmarks such as the Church of Santo Domingo and the Old Cathedral of Cuenca. For transportation, Mariscal Lamar Airport is within walking distance, and bus stations are approximately 23 minutes away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double

Max:

2 persons

90 sq. feet

Bed options:

1 Double bed

Shower

Bathtub

room details

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Standard Triple Room

Max:

3 persons

110 sq. feet

Bed options:

2 Single beds

Shower

Bathtub

room details

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Family Suite

Max:

2 persons

165 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cuenca2000 ft

Airports

Mariscal Lamar (CUE) 2.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Pastries

“I was absolutely delighted by the pastries at the San Juan Hotel. The chocolate croissant was flaky, buttery, and filled with high-quality chocolate, truly rivaling those found in France. This little coffee shop was the perfect way to start my day in Cuenca, and the friendly staff even introduced me to the talented chef, Alexis Paredes, who is self-taught in pastry making!” view full review

Fine Antique Decor

“The San Juan Hotel is a stunningly beautiful old home transformed into a hotel. My room was lovely, quiet, and fully decked out with antique furnishings that truly bring the historic atmosphere to life. I felt like I was stepping back in time while enjoying modern comforts. The calm ambiance made my stay exceptionally relaxing.” view full review

Perfect Amenities

“I found the bathroom in my room to be perfect—everything from the water pressure to the assortment of quality soaps and towels was great. It made getting ready each day a pleasure. The bathroom felt spacious and well-appointed, adding to the overall luxury of my stay at the hotel.” view full review

Beautiful Garden Courtyard

“One of the highlights of my visit was discovering the hotel’s garden courtyard. It featured lovely greenery, the soothing sounds of birds singing, and a cozy fireplace that invited relaxation. It was a wonderful retreat from the bustling city, and I enjoyed sipping my coffee there, surrounded by nature.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Public Bath

Room features

Mini-bar
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

General Torres 9-59 Y Gran Col, Cuenca, Ecuador, 00000

Map view

General Torres 9-59 Y Gran Col, Cuenca, Ecuador, 00000

City landmarks

Church

La Catedral de la Inmaculada Concepcion de Cuenca

3500 ft

Museum

Pumapungo Museum and Arqueological Park

1.1 mi

Museum

Museum of the Aboriginal Cultures

3500 ft

Market

Mercado 10 de Agosto

2600 ft

Museum

Prohibido Centro Cultural

2100 ft

Museum

Museo Municipal de Arte Moderno

2600 ft

Calle Luis Cordero Mariscal Sucre

Museo Catedral Vieja

3200 ft

Rio Tomebamba

3100 ft

Museum

Museum of "Las Conceptas"

2800 ft

Calle Larga

The Ruins of Todos Los Santos

3000 ft

Museum

Museo Remigio Crespo Toral

3000 ft

Museum

Las Conceptas

2800 ft

Simon Bolivar and Miguel Heredia

Art Cuenca

2300 ft

Vargas Machuca 1127

Mercado de Artesanias Rotary

2700 ft

Bridge

Puente Roto

1.5 mi

Nearby

Park

Calderon Park

1300 ft

Calle Luis Cordero

Old Cathedral of Cuenca

900 ft

Church

Church of Santo Domingo

300 ft

San Francisco

Handicraft shopping

900 ft

Park

San Blas Park

500 ft

Mariscal Sucre

Plaza de las Flores

800 ft

Church

Iglesia Del Carmen

600 ft

Presidente Cordova Hermano Miguel

Museum of the Canari Identity

1700 ft

Calle Larga

Straw hat Museum

1900 ft

Simon Bolivar 13 - 89 y Estevez de Toral Cuenca Ecuador

Fundacion Municipal Bienal de Cuenca

1200 ft

Museum

El Museo de Esqueletologia

1700 ft

Vargas Machuca y Gaspar Sangurima aka Mercado Artesenal Rotary

Plaza Civica

1800 ft

Rafel Maria Arizagua

Economuseo Municipal Casa del Sombrero

1800 ft

Herman Miguel 3-23 Paseo Tres de Noviembre

Reserva y Museo de las Artes Populares

1800 ft

Calle Benigno Malo 4 - 103 y Calle Larga

Galeria de Arte Contempora neo Ariel Dawi

1900 ft

Restaurants

Fractal

600 ft

Simon Bolivar y Padre Aguirre

PampaMesa

800 ft

Tarqui 9-61 y Gran Colombia

Don Colon Restaurante

1300 ft

Benigno Malo y Sucre Central Plaza

Tutto Freddo

1100 ft

Cnr Benigno Malo & Bolivar

San Isidro Bakery & Coffee

800 ft

Bolivar 12-60 entre Tarqui y Juan Montalvo

Liron Liron Bar Restaurante

900 ft

Gran Colombia 9-41 Benigno Malo y Padre Aguirre

Zona Refrescante

1100 ft

Benigno Malo 9-55 y Bolivar Near From Parque Calderon

Reviews and Ratings

Reviews from guests about their experience.

54%

loved their spa retreat and can’t wait to return.

5.4/10

Guest rating

Rooms

8.0

Location

10.0

Service

9.6

Dining

9.2

Karen

United States, March 2025

6.2/10

I had an amazing stay at the San Juan Hotel in Cuenca! The rooms were spacious and beautifully decorated, and the staff were super friendly and helpful. Breakfast was fantastic, with fresh fruit and local dishes. However, I did notice that the wifi was pretty spotty at times, which was a bit frustrating. Overall, I highly recommend this hotel for its charm and excellent location in the heart of the historic area.

Rooms

10.0

My room was large and beautifully decorated, with a spacious bathroom that had excellent water pressure.

Service

10.0

The staff were fantastic! They were professional, welcoming, and made my check-in quick and easy.

Location

10.0

The location was perfect, just a couple of blocks from the Cathedral and other great spots in downtown Cuenca.

Dining

10.0

Breakfast was awesome, with a great variety including local specialties like ceviche and plenty of fresh fruit.

Facilities

9.0

The hotel had beautiful common spaces and even a lovely garden to relax in.

Jacob

United States, March 2025

5.4/10

I had a wonderful stay at the San Juan Hotel, which beautifully combines colonial charm with modern comforts. The antique furnishings made me feel like I stepped back in time, while the excellent service and delicious breakfast made my mornings special. Unfortunately, I did experience some issues with hot water availability and the bathroom sink drainage. Despite these minor hiccups, I'd definitely return for the lovely atmosphere and those good pastries!

Rooms

8.0

My room was lovely with great views of the garden. However, it was a bit cold due to the rainy weather.

Service

10.0

The staff was very welcoming and extremely helpful, making my stay enjoyable.

Location

10.0

The hotel is perfectly situated in the historic center of Cuenca, just a couple of blocks from the cathedral and other attractions.

Dining

8.0

Breakfast was very good with options like local ceviche and fresh juices, though I would suggest improving the hot food quality.

Facilities

9.0

The hotel offers great facilities, including a spa and a lovely courtyard for dining.

Suzanne

United States, January 2025

5.2/10

I had an overall lovely stay at the San Juan Hotel, although there were a few drawbacks. The room was beautifully decorated but a bit cold and noisy due to being right above the lobby. I was also disappointed with the wifi, as it was inconsistent during my stay. The breakfast was a highlight, offering a variety of delicious options.

Rooms

6.0

My room was lovely and well-furnished, but it was quite dark and chilly. Being right above the lobby, it tended to be noisy, which made it hard to relax. I did enjoy the jacuzzi tub, but I would have preferred a brighter, quieter space.

Service

8.0

The staff were very attentive and friendly. they offered help with my luggage and were eager to guide me around. However, some of their recommendations felt a bit off, as they suggested places that didn't meet my expectations.

Location

10.0

The hotel's location is fantastic, right in the heart of historical downtown Cuenca. just a couple of blocks from the Cathedral. I loved being able to walk to great restaurants and sights easily.

Dining

9.0

Breakfast was a highlight of my stay. with an extensive selection including scrambled eggs, fresh fruits, and delicious local dishes. I particularly enjoyed the Andean Mora juice, which was a refreshing treat.

Facilities

9.0

The hotel offered great facilities, including room service and housekeeping that kept my room exceptionally clean every day. The common spaces were beautiful too, perfect for relaxing after a day of exploration.

Sam

United States, January 2025

5.4/10

I had a wonderful stay at the San Juan Hotel, which perfectly blends beauty and comfort in a historic setting. The hotel features stunning antique furnishings and lovely gardens, offering a peaceful retreat in the heart of Cuenca. While the breakfast was delicious and service was helpful, I did face some issues with a dark, noisy room and inconsistent Wi-Fi. Overall, it's an excellent spot, but room selection matters! 🌺✨

Rooms

6.0

My room was quiet and comfortable with nice bedding and a spacious bathroom that had a jacuzzi tub. However, I did have a windowless room that felt dark and was noisy, which detracted from my experience.

Service

10.0

The service at the hotel was fabulous. The staff went out of their way to make reservations for me and suggested great day trips to explore Cuenca.

Location

10.0

The hotel's location is fantastic, just a couple of blocks from the cathedral and other downtown attractions, making it easy to walk around and enjoy the historical sights.

Dining

10.0

Breakfast was good, with a buffet that included fresh juices, scrambled eggs, and local dishes like ceviche de camaron y trucha. It was a high point of my stay.

Facilities

8.0

The hotel offered great facilities, including a lovely lobby, nice garden areas, and services like room service and laundry.

Oscar

United States, December 2024

5.0/10

I had a wonderful stay at the San Juan Hotel, which is beautifully preserved with its colonial architecture and antique furnishings. The location is perfect, right in the heart of historical downtown Cuenca, making it easy to explore. However, I did experience some minor issues, like the bathroom sink not draining and the chilly room due to the rainy weather. Overall, I'd return for the lovely atmosphere and excellent service.

Rooms

10.0

My room was quiet and comfortable, overlooking the charming garden area. The modern amenities blended perfectly with the historic decor, providing a lovely ambiance.

Service

10.0

The staff was extremely helpful and attentive, making my stay enjoyable. They were always ready to assist with a smile, which made a big difference in my experience.

Location

10.0

The hotel is centrally located in the historical area of Cuenca, just two blocks from the Cathedral. Everything I wanted to explore was within walking distance.

Dining

9.0

Breakfast was very good, offering a wide selection of local dishes alongside traditional options. The unique taste of the Andean Mora juice was a good highlight.

Facilities

10.0

The hotel provides great facilities, including a spa and beautiful garden areas for relaxation. Room service and daily housekeeping were also very reliable.